Welcome to Citizen Self Service

Click on the Utility Billing Tab to view and pay your water billing account. To avoid late fees, pay your account in full.
Moving?...Please contact 630-980-2000 to schedule a final meter reading.

To sign up for automatic payments, fill out the Auto Debit Form and return the form to the Finance Department. By signing up for auto debit prior to the last business day of the month, your auto debit will take effect on the bill due date (e.g., sign up prior to June 29, auto debit will take effect July 6).

To file and pay food and beverage, amusement or hotel taxes click on the Business License tab.

To view and pay an invoice received from the Village, click on the General Billing tab.

Visa, Mastercard, American Express and Discover are accepted. A convenience fee of 2.0% for credit card payments will be applied.

Existing accounts can be "linked" to your self-service user ID. These links give you quick access to an account's details, bills, etc. For each self-service module that allows user-control over account linking, hyperlinks such as "link to account" or "remove" will appear below. Click a module's "link to account" to reach the page where new account links can be created, and where additional instructions are provided.